Over the last seven years, Lee Abington Pietzsch has offered perspective and experience in areas ranging from user to project manager. She has often assumed multiple project team roles, using many different project tools and disciplines. Lee has worked for a large financial company's insurance division as part of a team created specifically to handle the process design and implementation resulting from re-engineering efforts. Her responsibilities have also included technical consulting and training. Lee has strong analysis, design, organization, and development skills. She is a Microsoft Certified Professional, an Oracle Certified Professional, and a member of the Project Management Institute (PMI), including the Central Iowa Chapter.

Lee received a Bachelor of Science in Psychology and a Bachelor of Arts in English from the University of Iowa.

Work Experience. Lee's experience includes the following:

• For a national footwear retail chain, led project management and provided design and content development skills on an Instructional Design project to develop training for store associates. The training is delivered through Computer Based Learning (CBL) within an internal system at each store location.
• For a state government department, led business analysis, detail specification, and project management for development of a public Internet site and private intranet site. The intranet site allows day-to-day office activities to be managed from one location with minimal training and experience.
• Conducted the analysis of current sales hierarchy systems and performers for a prominent seed producer. Developed detail specifications while assisting with prototype creation. Obtained senior management sponsorship and user buy-in.
• For the technology department of a state government, developed customized project management principals, concepts, and methodologies to more effectively plan and manage resources and increase project efficiency and success.
• Managed the development of a client-server application used by a nationwide council to maintain market demographic information, process funds remitted from individual markets, and generate accounting reports. Performed business analysis, detail specification, prototyping, and testing. Also performed project management, which consisted of project document creation, change control, and general project monitoring to ensure the project satisfied the client's needs and expectations.
• Developed various applications and web sites using Visual Basic, Formula One, RoboHelp, HTML, and Visual InterDev.
• Developed training materials and conducted classroom training for Microsoft Office 97 and Oracle Developer 2000: Build Forms 1.
• Designed and developed a web-based system used to organize a vast number of documents for reference by a wide variety of hospital personnel.
• Performed extensive requirements gathering, criteria organization, design, programming, and testing for an application used to formulate sales proposals into standard formats using customer-specific data and product information.
• Using performance-centered design and EPSS methodologies, led application design for several projects within a major insurance company. Created a system for users of various skill levels to produce appropriate plan designs and accurate pricing with limited training. Condensed a complex, multi-screened enrollment process into an efficient, streamlined process. Developed a centralized manual for online access to information.

In the past, she has worked on systems for the following clients:

lpietzsch@arielpcs.com