Ariel's Perspective
Ariel
achieves its success due in large part its unique perspective.
Here's how our unique way of solving problems can benefit your
business needs.
Day
One Performance
Conventional
thinking has set an expectation that people must learn how to
do a particular job before they can actually be productive. Software
tools have been positioned as aids to doing the work rather than
tools for optimizing performance. Ariel's proven performance-centered
design methods produce systems that allow any user to sit down
and work efficiently within minutes — even if the work is
different from yesterday. That's day one performance. And it's
easy to see how this translates into real money savings.
This does not mean that our systems can turn generalists into
specialists. However, our performance-centered systems can remove
the need for people to learn certain proprietary information —
such
as policies and procedures —
before
they can become productive. That information becomes part of the
system. And these systems can be so advanced that they gather
relevant information from other areas of the organization and
feed it to the users when they need it most —
while they're doing the work!
Solutions
for Today, Frameworks for TomorrowSM
Today,
it's not enough to just put a solution in place. It's essential
to keep the information in your system fresh and dynamic. For
example, if you capture the wealth of knowledge that a sales veteran
has accumulated about what products can be sold with others, you
can design a system that will prompt a new salesperson to suggest
the sale of a complementary product when they take an order. It
gives new people the knowledge they need to perform like seasoned
professionals and it helps the company realize opportunities that
would have been lost!
But what happens when the product lines change?
The knowledge that was captured is no longer the corporation's
best thinking. Ariel's methodology ensures that the system is
designed to continuously gather and include the current best practices
so the investment you make today will continue to benefit the
organization into the future.
Increasing
Your Competitive Advantage
Using
performance-centered design methodologies means you approach software
design from a different perspective. Where traditional thinking
says you need to fill peoples' heads full of knowledge before
you send them off to work, performance-centered design says much
of that knowledge does not need to be learned. Rather, it should
be supported and provided at the moment of need, extending workers'
capabilities and increasing your competitive advantage
How do we do this? In the process of designing high impact systems,
we leverage and develop your resources to help your people internalize
the principles of performance-centered design.
- We
help IT people focus on the user's perspective and knowledge
rather than information and data.
- We
help training people focus on supporting an individual's performance
rather than training.
- We
help business managers focus on business performance rather
than system requirements.
- We
help companies focus on their long-term capabilities rather
than the short-term limitations.
These
principles allow us to help organizations identify their roadblocks
and achieve optimal performance. Maybe the flow of the existing
system is too rigid and the individuals can't get to the information
they need when they need it or they just don't know where to go
next. We gather this information during our analysis and use it
throughout our development process.
In the end, our innovative technology solutions result in business
applications that just make sense. They create the consistent
performance you need to achieve your business goals. And when
you're focused on your business goals, you're increasing your
competitive advantage.
