Ariel Performance Centered Systems, Inc.
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Press Release


Ariel Performance Centered Systems, Inc.
11427 Reed Hartman Highway #410
Cincinnati, OH 45241
www.arielpcs.com

FOR IMMEDIATE RELEASE

Friday, September 13, 2002

Contact Information:
Matt Hummel
(513) 619-6339
mhummel@arielpcs.com

Ariel work published as "text-book" examples of performance-centered design

Industry Expert, Gloria Gery, uses Ariel designs to illustrate her look at the future of e-learning and software design.

Cincinnati, Ohio - Ariel today announced the inclusion of their designs in a new book, Advances in Development Human Resources. In her contributed chapter, "Achieving Performance and Learning Through Performance Centered Design," author and renowned industry consultant, Gloria Gery, incorporates screen illustrations of Ariel user interface designs.

"Ariel's work has consistently achieved the basic tenants of the performance-centered approach," explains Gery. "Their attention to the performer's perspective and the design heuristics necessary to achieve successful performance of work is world class." Gery's book, Electronic Performance Support Systems, is widely recognized as the text that spurred the performance-centered movement in the software industry.

"What makes this such an honor," comments Burt Huber, Ariel's President and CEO, "Is that we have no formal relationship with Gery. While she has been a long-time friend of our company, she remains an objective third-party to the industry."

Gery's chapter focuses on how business must integrate learning and support directly in to the system employees use to perform their work, rather than sending them off for learning. Gery identifies that today's movement to online learning only solves the distribution problem and other viable, more result-oriented options exist. Gery explains:

"In today's world of increasingly computer-mediated work supported by very high-end technology architecture, there are increasingly viable alternatives to performance enhancement. Integrating performance support resources into software applications or actually designing systems to support work processes and thinking, in addition to the traditional data or information processing, is fertile ground and can address the changing content and accommodate a more realistic view of the assumptions we make about the performers."

This is the second time Gery has looked to Ariel's work to exemplify her philosophy. Last year, Ariel work was also published as a part of a chapter Gery penned for ASTD's (American Society of Training and Development) E-Learning Handbook.

Advances in Development Human Resources will be available from Sage Publications (www.sagepub.com) in November 2002. ASTD's E-Learning Handbook, edited by Allison Rossett (McGraw Hill) and Electronic Performance Support Systems, by Gloria Gery (Tolland Press) are both currently available from Amazon.com and other booksellers.

About Gery Associates

Gloria Gery is an independent consultant based in Tolland, Massachusetts. She specializes in performance centered software design and in developing and implementing interactive training and performance support systems. Her emphasis is in strategy development and in creating the necessary managerial approaches. In addition, she assists in developing creative interface and program structures to assure learning and guarantee performance.

Gloria developed the performance support concept -- and works with numerous sophisticated clients in developing performance centered software applications. She is the 1998 inductee into the HRD Hall of Fame sponsored by Training Magazine. More information on Gloria is available at www.gloriagery.com.

About Ariel Performance Centered Systems, Inc.

With over a decade of proven results, Ariel has become the leader in designing software that brings as much value to a company's bottom line as it does to the employees and customers who use it. Ariel's work specializes in designing complex software applications from the user's perspective: integrating knowledge, information and tools to help a user achieve the desired business outcome. The company's Design with Humans in Mind methodology has earned them an international reputation in user experience design as well as knowledge management, consistently delivering high impact strategies and customized solutions to a wide array of Global 2000 clients.

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